AG Counseling & Consulting, LLC is pleased to file insurance claims on your behalf.

 However, it's important to note that the ultimate responsibility for the bill rests with you, the client.

As part of our commitment to transparency and ensuring a smooth experience for you, I'd like to provide some important information about your responsibility for billing, especially when utilizing insurance.

 

 We are pleased to accept the following Insurance Networks:

Cigna

United 

Aetna

Optum

Oxford

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Understanding Your Coverage:

Before each session, we strongly encourage you to review your insurance coverage details.

Key points to check include:

1. Copay Amount: Confirm the copay amount specified by your insurance plan.

2. Deductible: Understand whether you have a deductible and the amount you are responsible for before your insurance coverage begins.

 

Why This Matters:

Insurance coverage can vary, and being informed about your financial responsibility beforehand helps prevent any surprises. We aim to ensure a transparent and stress-free billing process, so you can focus on your therapeutic journey. Co-Pays: is due at the start of each service. Your cooperation in adhering to this policy is greatly appreciated and ensures the smooth operation of our services.

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Client Responsibility:

In the event that your insurance claim is denied or only partially covered, you are responsible for the difference between the standard rate and the copay amount previously paid. In addition, You are responsible for payment of your session if you lose coverage, or your insurance does not pay for the claim.

Exceptions to this rule require prior approval from our office.

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Reimbursement for Non-Accepted Insurance:

For clients with insurance we do not accept, AG Counseling & Consulting, LLC can provide you with appointment receipts or a superbill once a month. This allows you the option to seek potential reimbursement from your insurance independently. It's crucial to note that we cannot guarantee reimbursement, as this depends on your specific insurance policy.

 

FORMS OF PAYMENT

AG Counseling and Consulting, LLC accepts all major credit cards, and health savings debit cards. Payments are due at the time of service and will be processed via the patient portal. We do not accept any types of checks. A credit card must be kept on file.

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Employee Assistance Program​ (EAP):

AG Counseling & Consulting, LLC is proud to accept EAP.

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We will need for you to obtain and send us the following information from your insurance company.

A form of a letter from the insurance company or a screenshot [full screen] taken from the insurance portal. Typing the EAP details in the body of an email will not be accepted.  

 

The letter must include the following:

• Authorization number

• Effective date

• Expiration date

• Valid sessions

 

Once EAP is utilized, your sessions will be billed through your mental health outpatient benefits, unless you can provide us with another authorization through your insurance.

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  Self-Pay Rates:

For your convenience, our self-pay rates for our services can be found under the "Services" tab

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